Are you new to a Laundry Delivery Service? How it works:

It’s very common nowadays to hire a cleaner to clean your house, groceries get delivered. Most people don’t have their own gardener, but hire someone to keep it up. And what about your car? Do you wash your car every week yourself? Or do you take it to a carwash? The houses we live in nowadays are much bigger than the houses in the 60s or a hundred years, and our standards are rising. Laundry pick up & delivery is not a common thing yet, but why shouldn’t it be? It easily saves a mom 6-8 hours a week, that she could use to spend with her kids or share her gifts with the world.

Well, think about it: If you can afford it, why wouldn’t you hire someone else to do your laundry, especially if you hate doing it and don’t have the time for it? Here are some tips included to make sure that your next laundry service pick up is a great experience that will get you clean clothes and give you the best results for your money.

#1.Do you need to sort your clothes?

We take care of sorting your clothes, and it’s included in the service. We wash the light colors, dark colors and whites separate from each other. But if you feel you’d like extra care for your clothes (like delicate items, or dry clean when they can be washed), put them in a separate bag and attach a note to the bag. You can also let the driver know.
If our laundry plant manager knows that a clothing item can better be dry-cleaned, she will contact you by text for you to approve.

#2. How do I need to prepare my laundry?

When preparing your clothes for pick up or drop off, make certain you don’t have any delicates or dry cleaning items mixed in with the regular laundry. Make sure all your pockets are empty, we can’t guarantee those items will be found, as they may get lost in the machine.

For the first pickup, you can put the laundry in any type of bag (grocery bags, trash bags, hampers, etc). When we drop off your first order, you will receive our laundry bags that you can use for laundry & dry cleaning.

#3. What about stain removal?

If you want better chances of successful stain removal, you should treat the stains right away. Soak the stain or use laundry products that are specifically for pretreatment. Follow the manufacturer’s instructions when caring for your garment. Once a stain dries, it’s hard to remove, but we will still do our best. We may recommend a specific treatment at our dry cleaning plant to completely remove the stain.

Our dry cleaning plant have an expert team that can remove almost any kind of stain. So, before you think of throwing away that nice shirt with mold, send it to us and we will always let you know if we can do it or not.

#4. What about any special requests?

Do you have a preference for a fabric softener, detergent or bleach? Are there certain items that require air drying? Make these requests known, either by providing a note in the online booking form, or by attaching it to the bag. The driver can also write it down for you.

We can handle any type of fabric as long as we can take it with us easily, including curtains, comforters, blankets, pillows, seat cushions, leather etc.

Whether you are a busy professional or an overwhelmed parent who needs a little help around the house, you can appreciate the extra help this service provides. Just schedule a laundry pick up and your items will be washed, dried, folded and returned to you.

#5. What about the cost?

We charge $25 per load and provide up to 20% discount when scheduling a weekly pick up. Larger items such as comforters, rugs, pillows and dry-clean-only items are charged per piece. We don’t charge anything extra for pick up & deliver, hangers, etc.

One load is 10 lbs, and it’s the minimum we pick up.

#6. Is it gross or taboo to send in your underwear to be cleaned, and do most customers do this?
Oh don’t worry. Most people wear underwear. If you work in the laundry industry, you have seen it all, it’s part of the job, and people shouldn’t feel weird sending it out. We won’t share any Facebook pictures of your dirty underwear.

#7. Do I need to tip the driver?

Yes. The driver is a service professional, and tips are very much appreciated. Especially if he/she is able to carry the bags over a long driveway, out of/into the house, or provide additional information. Your tip is very much appreciated. You can tip online (even after the order has been delivered), or give cash to the driver.

According to a 2011 survey completed by the Bureau of Labor Statistics, only 19 percent of men did housework, including cleaning or doing laundry, compared to 48 percent of women.